Website contact form: https://www.riikkamanni.com/en/#Contact
Website commission form: https://www.riikkamanni.com/tilauslomake/
Before a design is made we will present a price estimate for your production and charge half (50%) of the total price as a deposit. Production will begin after the deposit has been transferred to us. The deposit is non-refundable.
For one deposit we offer three (3) revisions for the design. After this every design costs 50€ beforehand that is not compensated in the final price.
Please note that custom-made creations can take a lot of time, since every single outfit will be especially created for you, according to your desired material, size and requested details. If you need your order to be ready for a fixed date, please make sure to get in touch as soon as possible to allow enough time for discussing your ideas, searching and selecting materials, fittings, etc.
An average time for a tailor made outfit to be made is 10 weeks from placing the order. This time does not include shipping.
Shipping only in the EU.
We accept payment via cash and bank transfer.
All prices are final product prices; shipping is not included.
We require 50% of the final price before the production begins and the rest 50% before delivery.
Made to measure
Due to the fact that best fit is only achievable if the customer is met in person at least twice during the production of a tailor made outfit, Frida Fiasko Design insists on personal meetings.
When placing an order you acknowledge that you are required to visit our studio in person for a fitting 2-4 times during the production. If you cannot visit our studio, Frida Fiasko Design has the right to reject or cancel the order at any point without any compensation.
You can provide your measurements without visiting the studio. In this case, you agree that all the details you provide to us are accurate and complete in all respects. We strongly advise you to visit a professional tailor to take the measurements. Frida Fiasko Design cannot be held liable for mistakes made or false information given by the customer.
Frida Fiasko Design
Frida Fiasko Design is a full clothing design and production service, therefore we are not a regular tailor and produce external designs. You can provide us inspiration and ideas, but the final designs come from us.
Please remember that concept drawings are not technical drawings – they are not 100% accurate. If you notice any disturbing deviations between the concept and your product during the production, we would appreciate it if you would point them out immediately.
In the case of an urgent need of a tailor made outfit please contact us – every situation is case sensitive and results in special pricing and delivery.
After sending the product Frida Fiasko Design is not responsible in any way for a delayed shipment of a product, even if the customer has an express order or requested an express delivery. We cannot make the ships and planes go faster, nor can we prevent hurricanes, earthquakes or christmas.
If there is a delay in production because of us or a third-party, we will inform you and settle the situation in the best possible way for everyone.
Frida Fiasko Design cannot be held liable for any loss of profit or any indirect or consequential loss suffered from late orders, delivery delays, payment errors or false information.
Products leaving our shop are packaged properly to prevent most damages. If you receive a damaged product, please inform of this immediately; first to the delivery company in a formal way and then to us. From there we will work together to ensure a satisfactory outcome.
Repairs and changes
Before sending a tailor made outfit back, please contact us about the repairs and changes you wish to have. All repair and change costs are case sensitive.
Customer is responsible for all return and resend shipment costs.
If you return a tailor made outfit for repairs or alterations, please take extra care to package and secure the outfit for delivery. Any damage that happens during the delivery is not our responsibility and any repairs we have to make cost extra. If we receive a damaged product we will immediately inform the delivery company and you.
Tips for safe packaging:
- Fold the clothing properly
- Wrap the clothing in plastic or something waterproof
- Use a good quality cardboard box of a just fitting size
- If there’s extra space, fill it with something (paper, bubble wrap, etc.)
- Seal the box properly with tape
Cleaning and maintenance
We will provide you with instructions on how to clean and maintain your tailor made outfit. If you are uncertain, please don’t hesitate to contact us to ask for advice, we are glad to help.
Frida Fiasko Design is not responsible for any structural damage, color damage, frizzing, shrinking or any other harm that happens due to incorrect cleaning, use or maintenance of the product.
Please note that tailor made clothing (made-to-measure creations) and any accessories are non-refundable.
Frida Fiasko Design retains all the rights to the designs. Customers are not allowed to use the design in any other production unless otherwise agreed in a contract.
Frida Fiasko Design holds the rights to use photos, videos or any other material of the outfits in marketing and promotional use.
Governing law (VAT)
We are an EU VAT registered company. All of our products will be sold with VAT 24%. EU VAT-registered companies are eligible for VAT 0%.
By ordering you accept the terms and conditions.